6 September 2010, 1:29 pm
Bear with me. I know it's a lot of info, but I really need help. You can probably skip to the second half if you want to get straight to the point. Husband deployed and I am FAR from home. I own a 94 Buick Roadmaster. About a month ago, my husband had the front brakes repaired. I don't have the details as the car is back in the shop and the receipt is in the car, but I'm going over there to get paperwork on everything that needs taken care of and can post details later if needed. Anyways, we were charged $500 for front brakes to be replaced. Now, my rear brakes have gone bad. For the record, I have to push the pedal pretty low to even start stopping and all the way to the floor to stop the car completely and it makes a hissing sound when I do so. It raises back up into position when I let off of it. Not knowing if there was a problem with the front brakes (having just replaced them), I called the company back. They towed the car over to have a look and see if it was an issue with the parts they had replaced. Well, finally after about 24 hours after the tow, I got word from them. And they are quoting me at $1200 to replace the rear brakes, brake lines, and master cylinder!!! This sounds outrageous! I talked to my husband's step dad who gave us the vehicle before we moved. He takes VERY good care of his vehicles (he's addicted to auto auctions lol) and he said he just replaced the front brake pads a couple of years ago and that he inspected the lines before we left (about 6 months ago) and there was no sign of damage, rusting, etc. I know the lines were either worn out, vandalized (as the brakes were fine on the way to store, and were having issues described when I left), or have been tampered with (mechanic?) because there was brake fluid on the two front tires...I didn't look at the rear ones. Basically, what I want to know is did I get ripped off on front brakes? Am I getting ripped off (if I agree) on the additional repairs needed? Assuming that everything they are saying is true, (needing complete replacement on rear, brake lines, and master cylinder) would it really cost $1200 to repair?! That has to be like at least $700 in labor, right?! Silly me for assuming that just because the repair shop is on post it is reputable/fair. Oh, and for the record, it's Firestone. Just in case anyone has any insight into the company in particular.... Read More »
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